Quality Assurance Administrator

Job Title: QA Administrator
Role Type: Full-time, permanent.
Salary: -31,000 - -34,000 per year (Dependent on experience)
Working Hours: Monday to Thursday (8am until 4:30pm) and Friday (8am until 3:30pm)

Overview

The QA Administrator plays a key role in supporting the Quality Department by ensuring accurate control, review, and compilation of all incoming and outgoing documentation. This role is essential in maintaining compliance with quality standards and supporting smooth communication between suppliers, internal teams, and customers.

Key Responsibilities

• Ensure all quality and workmanship standards comply with BS EN ISO 9001 requirements at all times
• Manage and control incoming supplier documentation through internal systems
• Review supplier certifications against internal and customer specifications
• Liaise with suppliers to obtain and provide pre-manufacture documentation to customers
• Track and follow up on documentation issues with suppliers and customers
• Review and verify internal certification documentation
• Create and maintain Quality Notifications for internal issues and customer concessions
• Control document rejections both internally and with suppliers
• Prepare, compile, and submit quality documentation packages to customers
• Authorise internal documents, including purchase orders and serialisation details
• Effectively utilise the ERP system to support quality processes

Skills & Competencies

• High level of accuracy and strong attention to detail
• Methodical and organised approach to work
• Ability to work independently and use initiative
• Strong communication and interpersonal skills
• Effective problem-solving abilities

Accountability & Performance

Reporting to the Technical Manager, the QA Administrator is responsible for ensuring the accurate and timely review and submission of documentation related to product conformity.

Performance will be measured through:

• Key performance indicators (KPIs)
• Annual performance reviews

Qualifications & Experience

• Proficient in Microsoft Office applications (Word, Excel)
• Previous experience in quality or certification administration
• Auditing experience is desirable but not essential