QUALITY and PROCESS COORDINATOR

QUALITY and PROCESS COORDINATOR - BASILDON KEY POINTS Salary up to £40,000 Based from the Basildon office Join an established technology services organisation Process improvement, automation, ISO 9001 and ISO 27001 ABOUT THE CLIENT We''re supporting an established technology services organisation looking to modernise and improve the way it operates. They''re seeking a proactive Quality and Process Coordinator who can help standardise processes, reduce manual workloads and embed a genuine culture of continuous improvement across the business. THE QUALITY and PROCESS COORDINATOR ROLE: As Quality and Process Coordinator, you''ll work across the organisation to understand how things are currently being done and identify opportunities to make them more efficient, consistent and scalable. You''ll map and document business processes, identify bottlenecks and legacy workflows, and help redesign processes to reduce unnecessary manual work. A key part of the role will be identifying opportunities for automation, with potential use of Power Automate, Power Platform, RPA and other workflow technologies. Alongside process improvement, you''ll support the organisation''s ISO 9001 and ISO 27001 frameworks. This will include preparing departments for internal and external audits, working with external BSI auditors, maintaining audit evidence, identifying gaps and ensuring corrective actions are followed through. The position also incorporates wider operational compliance, including Health ..... full job details .....