Quality and Compliance Manager

This is an advisory role, the Quality and Compliance Manager does not undertake operational care delivery, but holds Registered Managers and teams accountable through audits, reporting and continuous monitoring. This position requires a strategic thinker with excellent communication skills with the ability to implement and manage effective compliance programmes. Key responsibilities: Governance and Compliance: Ensure compliance with CQC regulations, Fundamental standards and relevant legislation. Develop and maintain a structured audit schedule across all care domains. Monitor audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed. Act as the organisation''s GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported. Maintain up to date knowledge of regulatory changes and advise leadership and teams accordingly. Policy and Procedure Management: Oversee implementation and use of policy software (e.g. QVS) Ensure policies are current, GDPR compliant, accessible and understood by staff. Monitor adherence to policies and escalate non-compliance. Reporting and Quality Improvement: Produce monthly KPI dashboards, compliance reports and trend analyses. Identify patterns, emerging risks, and areas for improvement across services. Support Registered Managers in developing and monitoring improvement plans. Promote ..... full job details .....