Quality & Compliance Manager

Senior Quality & Compliance Manager
Permanent | Full-time

This is an exciting opportunity for an experienced quality and technical leader to join a forward thinking fresh produce business, taking ownership of quality, food safety, compliance, and product management functions.

Reporting into the senior leadership team, you''ll play a pivotal role in shaping quality strategy, driving continuous improvement, and embedding a culture where food safety, compliance, and customer expectations sit at the heart of every decision. You''ll lead and develop high-performing teams while ensuring the business consistently delivers against customer, certification, and regulatory requirements.

Working cross-functionally with operations, commercial, and customer-facing teams, you''ll provide strategic leadership across quality management systems, risk management, audits, certifications, and product performance, helping to drive operational excellence and customer satisfaction.

What you''ll be doing

As a Senior Quality & Compliance Manager, your responsibilities will include:

• Leading, developing, and coaching Quality and Product Management teams to drive engagement, accountability, and high performance
• Creating a culture of ownership, continuous improvement, and customer focus throughout the operation
• Developing and delivering the site''s Quality and Compliance Strategy, aligned with wider business objectives
• Providing strategic leadership for food safety, quality standards, compliance performance, and customer satisfaction
• Ensuring quality management systems remain effective, efficient, and aligned with customer, legal, and certification requirements
• Maintaining oversight of HACCP, TACCP, traceability, pest control, hygiene, and wider food safety management systems
• Identifying, assessing, and mitigating technical and compliance risks across the business
• Leading governance activities and ensuring corrective and preventative actions are effectively delivered
• Maintaining industry-leading audit standards and supporting the successful delivery of customer and third-party audits
• Driving and maintaining BRCGS certification standards and organic certification compliance
• Leading the investigation and resolution of significant customer complaints, quality concerns, and compliance issues
• Developing and monitoring quality KPI''s, trends, and business performance measures
• Driving continuous improvement initiatives that enhance product consistency, customer satisfaction, operational efficiency, and waste reduction
• Providing leadership and strategic oversight to Product Management functions, ensuring specifications and customer requirements are consistently achieved
• Using data and performance insight to support decision-making and identify areas for improvement
• Building strong relationships with internal stakeholders, customers, auditors, and certification bodies
• Championing the highest standards of food safety, health and safety, sustainability, and environmental responsibility across site

What we''re looking for

We''re looking for a passionate and commercially aware quality leader who can combine strong technical expertise with proven people management skills. You''ll be comfortable influencing stakeholders across the business and creating a culture where quality is everyone''s responsibility.

Ideally, you''ll have:

• Significant leadership experience within a Technical, Quality, or Compliance function within the food or fresh produce sector
• A strong understanding of food safety legislation, retailer requirements, and industry best practice
• Proven experience managing BRCGS audits and maintaining certification standards
• Excellent knowledge of HACCP, TACCP, traceability, allergen management, hygiene, and risk management systems
• Experience leading customer audits, third-party audits, and certification audits
• A track record of delivering continuous improvement projects and driving operational excellence
• Strong leadership skills with experience coaching, developing, and motivating high-performing teams
• The ability to analyse quality data and performance trends to drive informed business decisions
• Excellent communication and stakeholder management skills
• A proactive, strategic mindset with a focus on continuous improvement and customer satisfaction
• Experience working within a fast-paced food manufacturing, packing, or fresh produce environment

What''s in it for you?

• Competitive salary of up to -65,000
• Car allowance of -7,200 per annum
• Bonus scheme of up to 20%
• Pension scheme with 8% employee and 8% employer contributions
• family healthcare cover
• Private healthcare
• Salary sacrifice scheme

If you''d like to find out more, please contact Oskar at (url removed) or apply today for a confidential conversation.