Quality & Compliance Executive

Freightserve-recruitment-are-looking-for-a-Quality-and-Compliance-Executive-for-a- major-Freight-Forwarder.-The-company-is-based-in-the-Heathrow-area.

Duties-Include:

• Supporting-the-Head-of-Administration,-conduct-and-manage-quality-and- compliance-processes-throughout-the-business-to-ensure-consistency- and-high-standards-are-maintained.
• Complete-internal-quality-audits-of-systems-and-processes-for-all-UK- offices,-both-remotely-and-in-person.
• Assist-in-third-party-audits-of-our-quality-management-systems-periodically-by- accrediting-bodies.
• Management-and-follow-up-of-QMS-and-incident-reporting.
• Complete-thorough-root-cause-analysis-and-introduce-effective- preventative-solutions-where-necessary.
• Take-a-proactive-approach-to-risk-management,-identifying-areas-of- improvement.
• Engage-regularly-with-Regional-and-Department-managers-to-ensure- quality-and-compliance-goals-are-met.
• Create-and-distribute-staff-surveys-to-monitor-awareness-of-company- practices.
• Conduct-training-presentations/programmes,-both-internally-and-customer-facing.
• Analyse-data-and-produce-clear-reporting-to-superiors.
• Maintain-up-to-date-and-accurate-records,-in-line-with-requirements- for-ISO-and-other-company-accreditations.
• Fully-understand-the-needs-and-drivers-of-the-business-and-how-best-to- integrate-these-into-daily-tasks.
• Adopt-digital-solutions-to-streamline-processes-and-drive-efficiency.
• Work-closely-and-build-relationships-with-colleagues-at-all-levels-of-the- business
• Be-an-inspirational-candidate-and-work-responsibly-as-part-of-a-larger- team.

Essential-Skills:

• A-minimum-of-2-years-working-in-a-quality/compliance-capacity.
• A-confident-user-of-digital-platforms-such-as-the-Microsoft-Office-suite- (Word,-Excel,-PowerPoint,-OneNote,-etc),-DocuSign-and-online-portals.
• Previous-experience-of-data-analytics-and-reporting.
• Strong-data-entry-and-document-management-skills.
• Excellent-written-and-verbal-communication.
• The-ability-to-work-collaboratively-with-colleagues-at-all-levels-of-the- business.
• An-articulate,-creative-thinker-with-the-ability-to-share-ideas-succinctly.
• Detail-oriented-and-comfortable-working-to-deadlines.
• Polished,-personable-and-energetic-personality.
• Be-able-to-think-both-proactively-and-reactively,-taking-appropriate-actions-in-any-given-circumstance.
• A-strong-multi-tasker-who-is-able-to-prioritise-effectively.
• Self-motivated-with-good-time-management.
• Quality-Management-Systems-trained,-aligned-with-ISO9001-or- equivalent-certification.
• HMRC-Customs-and-Compliance-experience.
• Knowledge-and-experience-in-an-Aviation-Security-environment-would-be-advantageous

Office-based-role,-with-the-possibility-for-some-hybrid-working-following-successfully- completed-probation-period).

Required-Experience:-2+-years-in-similar-position

Benefits-include;-25-days-plus-BH

As-an-agency-we-are-fast-becoming-the-number-one-Freight-specialist-in-the-UK.-We- have-a-fast-growing-reputation-with-most-Freight-related-companies.-Freightserve-has- been-established-since-1992-working-within-the-Freight-Forwarding-and-Shipping- industry.