https://jobs.co.uk/job/quality-amp-complaints-advisor-safer-hand-solutions--fd7aa05c-cadd-451f-bcb3-68ae03d635fa RSS feed for Quality & Complaints Advisor at Safer Hand Solutions. en-gb Fri, 18 Sep 2026 01:46:02 GMT https://jobs.co.uk/job/quality-amp-complaints-advisor-safer-hand-solutions--fd7aa05c-cadd-451f-bcb3-68ae03d635fa https://jobs.co.uk/job/quality-amp-complaints-advisor-safer-hand-solutions--fd7aa05c-cadd-451f-bcb3-68ae03d635fa Tue, 15 Sep 2026 23:00:00 GMT Location: Stone | Salary: £28000/annum | Type: Contract | Quality & Complaints Advisor  Location: Stafford, Staffordshire Salary: £28,000 per annum Job Type: Full Time, Fixed Term Contract (12 Months) About the Role   Safer Hand Solutions are working in partnership with a well-established organisation based in Stafford to recruit a Quality & Complaints Officer.   Key Responsibilities Manage and investigate customer complaints. Draft and issue complaint responses. Monitor complaint trends and identify improvements. Conduct quality reviews and audits. Support Subject Access Requests.   Skills & Experience Required Experience in complaints handling, quality assurance or compliance. Excellent communication skills. High attention to detail. Strong organisational skills. Good IT skills.   What''s on Offer? Salary of £28,000 per annum. Training and development. Company pension scheme. 25 days holiday plus bank holidays. Please apply below!!!!! Contract