QA Officer

Quality Assessment Officer Location: Grimsby Full Time, 5 days per week Driving licence and vehicle essential. Do you have a passion for quality, compliance and continuous improvement? We''re looking for a Quality Assessment Officer to help ensure the highest standards of care and service delivery across our operations. What you''ll be doing: Conducting audits, assessments and quality reviews Monitoring compliance with regulatory standards Investigating complaints and supporting resolutions Identifying improvements and implementing action plans Working closely with care teams to enhance service quality What we''re looking for: Experience in quality, compliance, governance or auditing Strong analytical and reporting skills Excellent attention to detail Confident communicator who can engage with stakeholders at all levels Ability to work independently and as part of a team Why join us? Play a key role in improving care outcomes Influence quality standards across the business Work with supportive and experienced teams Enjoy a varied role with real impact If you''re passionate about driving excellence and making a difference, we''d love to hear from you. ..... full job details .....