Public liaison officer

Public Liaison Officer – Cycleway Project (Slough)

Location: Slough
Project: Urban Cycleway / Active Travel Infrastructure
Contract: Umbrella 
Start Date: ASAP

We are seeking an experienced and proactive Public Liaison Officer to support a major cycleway construction project in Slough. This role is critical in maintaining positive relationships with local residents, businesses, and stakeholders throughout the construction phase.

• Act as the primary point of contact between the project team and the public

• Manage public inquiries, concerns, and complaints related to construction activities

• Communicate upcoming works, traffic management changes, noise, and access impacts

• Prepare and distribute public notices, newsletters, and updates

• Liaise with Slough Borough Council, local stakeholders, and emergency services

• Attend community meetings, site walkabouts, and stakeholder briefings

• Maintain accurate records of communications and issue resolution

• Work closely with the construction team to proactively reduce community impact

• Previous experience in a Public Liaison, Community Engagement, or Communications role, ideally within construction or infrastructure

• Strong communication and interpersonal skills

• Ability to handle complaints diplomatically and professionally

• Organised, self-motivated, and confident working independently

• Good understanding of health & safety and site environments

• Proficient in Microsoft Office (or similar tools)