Provisiong Coordinator

Provisioning Coordinator Fife £28,000 £30,000 per annum Full-Time PermanentThe OpportunityWe''re currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience and Service Delivery Executive to join their expanding team.This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector.The successful candidate will become a key part of the business, helping to ensure customers receive an outstanding experience from onboarding through to ongoing support.The RoleWorking as part of a collaborative and customer-focused team, you will act as a central point of contact for customers, suppliers, and internal departments, ensuring services are delivered efficiently and issues are resolved promptly.Key ResponsibilitiesCustomer Relationship Management Develop and maintain positive relationships with existing customers.Conduct regular customer contact and service reviews.Support customer retention initiatives and promote a positive customer experience.Act as a trusted point of contact for customer enquiries. Service Coordination and Delivery Manage the ..... full job details .....