Property Sale And Staircasing Officer

OverviewProprty sales and Staircasing Officer

Location: Central London and hybrid

Contract: 3-6 months with likely extension

Pay: £22.25 paye or £29.45 umbrella

Role PurposeTo deliver a professional staircasing and resales service to homeowners.

Responsibilities and Accountabilities

To provide an effective and efficient professional staircasing and resales service to all homeowners, in line with all legal, contractual, regulatory requirements. To make sure that all staircasing and resales are progressed in accordance with regulatory provisions and buyers and sellers are professionally guided through the process.

To deal with all staircasing and resales of existing shared ownership property

Deal with shared ownership resales. Responding and driving sales to make sure that they are concluded in a timely way.

Process all documentation in a timely way and in accordance with all relevant rules and regulations. Make sure that all other parties are aware of the timescales that need to be complied, and deadlines are met.

To work collaboratively with property management and finance team members to ensure all relevant covenants and obligations are fully complied with.

Effectively deal with enquiries and complaints and promote high customer service standards.

To develop and maintain professional relationships and partnerships externally and internally, ensuring the interests of the organisation are safeguarded.

Criteria

Demonstrable understanding of conveyancing process from reservation to completion.

Knowledge and/or experience of Leasehold/shared ownership and homeowners property sales and transactions

Good understanding of customer eligibility for low-cost home ownership products

An understanding of the legal aspects of leasehold law and regulations.

Effective communications skills

Effective IT skills

Good influencing and persuading skills

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