Property Manager

We have an opportunity for an energetic, driven, Property Manager to join our dynamic team.Since 1958, Drewlo Holdings has been constructing and operating rental apartment towers across Southwestern Ontario and has provided homes to thousands of Canadians.Reporting to the COO, you will take the lead on all aspects of property management for 10 or more high-rise buildings.As the Property Manager , your responsibilities are as follows:Ensure maximum level of customer service is provided to residents; respond to and address resident complaints and concernsOversee, direct and motivate site staffOversee training and ensure retention of site staffProcess and approve necessary incident reports, invoices, and administrative service requestsConduct physical inspections of properties on a regular basis, providing direction for maintenance, grounds and custodial staff in meeting established property standardsEnsure properties are prepared for the move-in of new tenantsConduct move-out inspections and work with team members to address repairs, maintenance, and statements of account for security depositsWork with contractors and vendors in a professional manner to ensure maintenance and scheduled tasks are completed on timeUnderstand and meet federal, provincial, and local laws, bylaws, codes and property standardsEnsure compliance with the Residential Tenancies ActCollaborate with maintenance, revenue management, leasing and central services teams to ensure the smooth delivery of an exceptional customer experienceOther duties as assignedRequirements:A passion for excellence in customer service deliveryMinimum 5 years property management experience is requiredMulti-residential operations experience is requiredStrong follow-up skills with the ability to effectively resolve difficult issues in a timely mannerExceptional written and oral communication skillsExcellent organizational skills with a strong ability to multi-taskStrong interpersonal skillsStrong command of MS Office products: Word, Excel, PowerPointDetail-oriented; able to resolve problems using facts, sound reasoning and common senseForward thinking with an ability to develop creative strategic solutions to issuesMUST have a valid and clean G driver’s licenseWhy Drewlo?Family built, owned and managed; family is at the heart of our company and a core valueProvide you with a Career; we offer stable full-time employment, benefits and a retirement programTreat our employees fair; we offer competitive wages, provide training and value each employeeOpportunity for growth; we are expanding at an accelerated rate, with that comes new opportunitiesWe invest in our community; we know it’s important to give ..... full job details .....