Property Manager (AST)

Job Title: Property Manager

Salary: Up to £32,000 per annum (depending on experience)

Working Hours: Monday to Friday, 9:00am – 6:00pm

Location: West Hampstead

Contract Type: Full-time, Permanent

About Us

We are a private landlord organisation managing a diverse portfolio of residential properties across the country. We are currently looking for a reliable and experienced Property Manager to join our small, dedicated in-house team. This is a hands-on role that will suit someone who is well-organised, proactive, and confident managing tenancies and maintenance issues directly on behalf of the landlord.

Role Overview

As our Property Manager, you will be responsible for the day-to-day management of our residential properties, acting as the main point of contact for tenants and contractors. You will ensure properties are well-maintained, tenancies are compliant with current legislation, and all issues are dealt with efficiently and professionally.

Key Responsibilities:

• Managing a portfolio of residential rental properties on behalf of the landlord organisation.
• Handling all tenancy-related matters including renewals, check-ins, check-outs, and deposit returns.
• Coordinating and overseeing repairs, maintenance, and safety compliance (gas, electric, EPCs, etc.).
• Liaising with tenants and contractors to ensure timely resolution of issues.
• Carrying out property inspections and following up on any required works.
• Ensuring compliance with relevant legislation (e.g. Housing Act, deposit protection, HHSRS, right to rent, selective/HMO licensing).
• Keeping accurate records and logs of property matters using internal systems.
• Supporting legal processes related to arrears, possession, or tenancy breaches where necessary.
• Working closely with the accounts team to monitor rent payments and service charge issues.

What We’re Looking For:

• Previous experience in property management.
• Good understanding of landlord responsibilities and lettings legislation.
• Excellent communication and organisational skills.
• Ability to manage a varied workload and resolve issues efficiently.
• A practical and hands-on approach to property management.
• IT-literate with experience using property management systems.

What We Offer:

• Competitive salary of up to £32,000 per annum (depending on experience).
• Monday to Friday working hours – no weekend or evening work.
• Supportive and friendly working environment within a small in-house team.
• 28 days’ holiday (including bank holidays).
• Ongoing training and development opportunities.
• Direct involvement in decision-making and property improvement projects.