https://jobs.co.uk/job/property-customer-service-ritz-recruitment--8399a6bf-3c1c-4bf3-b1ae-e7f0a8f8aee2 RSS feed for Property Customer Service at Ritz Recruitment. en-gb Wed, 24 Jun 2026 19:27:56 GMT https://jobs.co.uk/job/property-customer-service-ritz-recruitment--8399a6bf-3c1c-4bf3-b1ae-e7f0a8f8aee2 https://jobs.co.uk/job/property-customer-service-ritz-recruitment--8399a6bf-3c1c-4bf3-b1ae-e7f0a8f8aee2 Wed, 24 Jun 2026 11:52:02 GMT Location: City | Salary: 28000.00-28000.00 Annual | Type: Permanent | Location: Birmingham, B15 1SF Salary: £28,000 per annum + Bonus + Monthly Commission Hours: Monday to Friday (rota shifts between 9:00am and 8:00pm) plus 1 Saturday per month (with a day in lieu)Join a Leading Build-to-Rent Property CompanyWe are seeking two enthusiastic and customer-focused Resident Services Assistants to join our growing team at one of Birmingham''s premier Build-to-Rent developments.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service, creating vibrant resident communities, and building a rewarding career within the rapidly expanding Build-to-Rent sector.As the face of the development, you will play a key role in providing an outstanding resident experience while supporting leasing, community engagement, and day-to-day operations.What You''ll Be Doing Acting as the first point of contact for residents, visitors and contractors.Delivering exceptional front-of-house customer service.Managing resident enquiries, service requests and communications.Supporting leasing activity, apartment viewings and resident onboarding.Handling parcel management and reception duties.Assisting with resident events and commun... Permanent