Property Compliance and Helpdesk Manager

Job Description About the Role As Property Compliance and Helpdesk Manager, you''ll be responsible for: Overseeing statutory and regulatory compliance across our care homes and supported living services (CQC, HSE, fire, environmental health). Leading the Property Helpdesk team to ensure maintenance requests are logged, prioritised, and resolved within agreed SLAs. Conducting audits and inspections, managing risk assessments, and driving continuous improvements. Working with contractors and suppliers to ensure high standards, value for money, and regulatory compliance. Providing assurance to senior leaders through clear reporting, governance, and proactive problem-solving. You''ll blend strong technical property knowledge with an understanding of the needs of vulnerable adults, ensuring safe, inclusive environments that enable people to thrive. What We''re Looking For We''re looking for a confident and skilled manager who can lead by example, balance competing priorities, and foster a culture of accountability and service excellence. Essential skills and experience: Strong background in property, facilities, or helpdesk management within a regulated, multi-site environment (healthcare, social care, education, or similar). Knowledge of building compliance and health and safety requirements (fire safety, legionella, asbestos, electrical, environmental health). Leadership experience with a track record of developing teams and improving services. Proficiency with ..... full job details .....