Property Assistant

Property Assistant - Band 4 (General Industrial)
Location: Darlington
Job Type: Temporary
Duration: 30 March 2026 - 30 March 2027
Working Hours:

• 37 hours per week
• Monday - Friday, 08:00am - 16:00pm

Pay Rate: £13.05 per hour (PAYE)
 
About the Role
Darlington Borough Council is seeking a Property Assistant to support the Public Building Repairs Service. This role combines administrative support with coordination of maintenance and repair activities, ensuring a high-quality service is delivered to both internal and external customers.
 
Key Responsibilities

• Assist in coordinating maintenance and repair appointments for public buildings
• Raise, schedule, and oversee repair requests from start to completion
• Process and manage high-volume repair jobs efficiently
• Maintain accurate records, including timesheet data for finance reconciliation
• Investigate and resolve outstanding job tickets using ICT systems
• Liaise with suppliers and internal teams to resolve enquiries at first point of contact
• Support purchasing processes and maintain a good understanding of procurement
• Deliver a high standard of customer service, reducing repeat enquiries

Skills & Experience

• Previous experience in an administrative or property/maintenance support role
• Good understanding of purchasing/procurement processes
• Strong organisational and multitasking skills
• Excellent communication and customer service abilities
• Ability to use ICT systems and maintain accurate records
• Attention to detail, especially when handling financial and job data

What We''re Looking For
We''re looking for someone who:

• Is proactive and able to manage a busy workload
• Can work both independently and as part of a team
• Is committed to delivering excellent customer service
• Has a strong eye for detail and problem-solving mindset

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