Property Assistant

Working pattern: Monday to Friday 8-5pm (40 hour contract)

Are you a proactive, detail-oriented professional with a passion for property management? We’re looking for a Property Assistant to become a key player in our dynamic and supportive team. You’ll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants.

Benefits:

· Perkbox – 24/7 discounts, wellbeing support, online GP access & more

· Company Pension Scheme

· Group Life Assurance (up to 3x salary, subject to service)

· Staff Discount on all products

· Cycle to Work Scheme

· Employee Assistance Programme

· Long Service Awards

· 23 days annual leave + bank holidays + your birthday off

Key responsibilities:

· Supporting all aspects of managing the company’s residential and commercial property portfolio.

· Keeping property records accurate and up-to-date using our management software.

· Maintain records of maintenance requests and history for each property.

· Answering telephones, handle tenant queries and redirect calls as necessary.

· Communicate with residential and office tenants, agents and housing associations.

· Coordinate with third-party contractors to schedule inspections.

· Management of the maintenance email inbox and maintain continuous communication with the property team.

· Handle general administrative tasks, including key distribution to agents, tenants, and contractors.

· Scan, index, and organise documentation to support daily property team operations.

· Report directly to the Assistant Property Manager and other relevant senior team members.

· Obtain quotations and pricing for appliances, materials, furnishings and related items.

· Conduct meter readings and handle utility change notifications for move-ins and move-outs.

· Attend property visits and inspections as required.

· Perform various ad hoc tasks that arise within the property department.

What You’ll Bring:

· Strong organisational and communication skills.

· A proactive attitude and ability to multitask in a fast-paced environment.

· Experience in property management or a similar administrative role is a plus.