Property & Insurance Coordinator

Job Specification

The Insurance & Property Marketing Administrator is responsible for managing the company''s commercial property insurance portfolio, coordinating insurance claims and-maintaining accurate records.-The role also leads on external property marketing by managing property listings, website content, and social media presence to promote the company''s commercial property portfolio.

This is a varied role requiring excellent organisational skills, strong attention to detail, and the ability to balance administration with creative marketing responsibilities.

Key Responsibilities

Insurance Administration-

Insurance Policy Management

• Manage the company''s commercial property insurance portfolio.
• Arrange and maintain insurance cover including Building Insurance (Block Policy), Terrorism Insurance, Plant & Machinery & Contractors Insurance-
• Maintain accurate insurance schedules and renewal records.
• Liaise with insurance brokers regarding policy changes and renewals.

Claims Management

• Manage insurance claims from notification through to settlement.
• Handle claims including property damage, third-party liability & injury claims.
• Prepare and submit supporting documentation.
• Liaise with insurers, loss adjusters, brokers and internal departments.
• Maintain accurate claim records and provide regular progress updates.

Record Management

• Maintain insurance records using Microsoft Excel and SharePoint.
• Ensure policy documents and claims files are accurate, complete and easily accessible.

Property Marketing

Property Listings

• Manage the company''s Rightmove account &-upload new commercial property listings & emend existing listings.
• Produce accurate, engaging property descriptions.
• Ensure all listing information remains current and and accurate

Website Management

• Maintain company website(s).
• Upload new-property acquisitions promptly
• Update available property listings.

Social Media

• Manage company social media channels.
• Promote new property acquistions, availble units & company news.
• Create engaging content to maximise visibility and enquiries.
• Monitor trends and recommend new marketing opportunities

General Responsibilities

• Maintain accurate electronic records.
• Work closely with Property Management, Finance and Accounts teams.
• Prioritise workload to meet deadlines.
• Handle confidential information appropriately.
• Provide administrative support as required.
• Assist with continuous improvement of internal processes.

Person Specification

Skills & Experience

Excellent organisational and administrative skills.

Strong attention to detail and accuracy.

Confident using Microsoft 365, particularly in Excel, Word & SharePoint.

Excellent written and verbal communication skills.

Ability to manage multiple tasks simultaneously.

Able to work independently and use initiative

Strong problem-solving skills.

Previous experience within commercial property, facilities management or insurance administration.

Experience handling insurance claims & commercial insurance.

Experience managing property listings on Rightmove or similar platforms.

Experience maintaining websites and social media pages.

Experience using QuickBooks or other accounting software.