Project Support Officer

Our client, a leader in the Defence and Security sector, is seeking a Customer Support Officer on a contract basis. This role primarily involves providing project management and programme management office business analysis of material and configuration data. You will often interact with customers as a project lead, working closely with the Customer Support Manager on related contracts.Key Responsibilities:Maintenance and sustainment of project operationsGaining actionable insights into project interface preferences and intentionsEngaging with stakeholders to ensure performance in terms of cost, quality, and delivery scheduleManaging tasks and schedules, ensuring performance monitoring and reportingIdentifying and mitigating risks impacting project deliveryReporting progress and ensuring adherence to business processesAddressing safety and airworthiness issues as raised through customer support activitiesEnsuring Statements of Work align with capacity requirementsJob Requirements:Advanced Excel skillsA positive attitude with strong motivation and commitmentProgramme management and planning skills, including schedules, critical path, and risk analysisUnderstanding of business service, support organisation, operations, commercial and management structuresKnowledge of logistic support and associated disciplinesExcellent communication and interpersonal skills, including influencing, negotiating, and motivationAbility to work under pressure and maintain focusSkills in collecting, ..... full job details .....