Project Support Assistant

About the Role

A great opportunity to join a busy and supportive team, providing key administrative and operational support to training programmes and projects that make a real impact. You’ll play a vital role in keeping projects running smoothly, supporting trainers, learners, and project teams, and ensuring high-quality delivery across multiple programmes. We’re flexible and inclusive in our approach to working and will consider reasonable adjustments where operationally possible.

Responsibilities:

• Providing day-to-day administrative support across multiple projects
• Supporting training delivery (face-to-face, hybrid, and online)
• Coordinating schedules, materials, and course logistics
• Supporting reports, tracking progress, and maintaining project data
• Liaising with stakeholders across different teams and sites
• Supporting learners and trainers before, during, and after delivery
• Assisting with exams, surveys, and feedback processes
• Keeping systems and records accurate and up to date
• General admin support including diaries, calls, printing, and supplies

Experience:

• Strong organisation and time management skills
• Confident using Microsoft Office (especially Excel)
• Excellent communication and attention to detail
• Able to manage multiple priorities in a busy environment
• Proactive, flexible, and solutions-focused approach
• Team player with a positive, professional attitude

We are committed to creating an inclusive and respectful workplace where everyone is supported to thrive