Project Manager (CRM Implementation)
Project Manager - CRM and Digital Membership Platform Implementation c 425 a day outside IR35 London - Approx. 3 days per week onsite during Discovery and early implementation phases of the programme.We''re on the hunt for an experienced Project Manager to manage the full end to end delivery of a new CRM / digital membership platform implementation.This is a governance, commercial control and delivery assurance role rather than a technical build position and the successful candidate will ensure the programme is delivered within agreed scope, cost and risk tolerances, with disciplined management of requirements, supplier performance, contractual controls and structured transition into BAU support.Purpose of the RoleTo manage the end-to-end delivery plan from Discovery through to go-live and warranty completion, ensuring:Requirements are clearly defined and locked prior to buildScope and change control are tightly managedCosts and commercial risk are controlledImplementation defects are resolved within warrantySupport hours are not inappropriately consumedFormal acceptance and structured handover into BAU is achievedKey ResponsibilitiesManage the full delivery lifecycle from Discovery to warranty completionValidate Discovery outputs and functional specificationsOversee integrations and maintain a cross-supplier dependency registerDefine and manage data migration, validation, reconciliation and cutover planningLead UAT, defect management and formal sign-offCoordinate internal ..... full job details .....
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