Project Liaison Officer

Relationship Liaison Officer
Plymouth-
Temporary - long term contract for 1 year which could be longer
-25ph- -30ph

We are looking for a confident, organised and friendly Relationship Liaison Officer to work for a leading company working on a number of projects in Plymouth.

The role involves keeping everyone informed, managing relationships and making sure communication runs smoothly throughout construction projects.

Key Responsibilities

• Act as the main point of contact for clients and residents.
• Build and maintain positive relationships with residents, clients, contractors and managing agents.
• Keep residents informed about works, timescales, access requirements and project updates.
• Liaise with site teams and internal departments to communicate resident needs.
• Assist with pre-construction arrangements, including access, licences and council requirements.
• Prepare and distribute weekly notices, letters and monthly newsletters to residents.
• Attend regular progress meetings-
• Monitor customer satisfaction and identify issues before they become problems.
• Assist with project documentation, quality assurance records and document uploads.
• Support the site manager and pre-construction team-
• Communicate project programme updates clearly to residents and clients.

• Must have experience working within Construction, Housing, social Housing or something similar
• Excellent communication and customer service skills.
• Strong relationship-building abilities.
• Confident dealing with difficult situations and resolving issues.
• Strong listening and problem-solving skills and can manage tricky deadlines
• Professional, approachable and proactive.
• Ability to work independently and as part of a team.