£25000 - £30000 per hour
About the Role
The Project Liaison Officer in Exeter acts as the primary bridge between a construction firm, its clients, and local residents. This contract role, running for an initial twelve months with potential extension, pays £25.00 to £30.00 per hour. Your core duty involves maintaining clear, consistent communication throughout each project phase. You will update residents on schedules, access needs, and progress, while also gathering their feedback for site teams. Building trust with contractors and managing agents is essential. We seek a confident, organised individual with strong interpersonal skills. This position requires a professional who can handle queries diplomatically and ensure every stakeholder remains well-informed.
Relationship Liaison Officer
Plymouth
Temporary - long term contract for 1 year which could be longer
£25ph- £30ph
We are looking for a confident, organised and friendly Relationship Liaison Officer to work for a leading company working on a number of projects in Plymouth.
The role involves keeping everyone informed, managing relationships and making sure communication runs smoothly throughout construction projects.
Key Responsibilities
- Act as the main point of contact for clients and residents.
- Build and maintain positive relationships with residents, clients, contractors and managing agents.
- Keep residents informed about works, timescales, access requirements and project updates.
- Liaise with site teams and internal departments to communicate resident needs.
- Assist with pre-construction arrangements, including access, licences and council requirements.
- Prepare and distribute weekly notices, letters and monthly newsletters to residents.
- Attend regular progress meetings
- Monitor customer satisfaction and identify issues before they become problems.
- Assist with project documentation, quality assurance records and document uploads.
- Support the site manager and pre-construction team
- Communicate project programme updates clearly to residents and clients.
Key Skills
- Must have experience working within Construction, Housing, social Housing or something similar
- Excellent communication and customer service skills.
- Strong relationship-building abilities.
- Confident dealing with difficult situations and resolving issues.
- Strong listening and problem-solving skills and can manage tricky deadlines
- Professional, approachable and proactive.
- Ability to work independently and as part of a team.
Great opportunity to work within a supported enviroment!
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