Project Delivery Coordinator
About the Company At IMSERV, we''re proud to be one of the UK''s leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to ensure the effective planning, scheduling, and coordination of work projects and large-scale activities to meet both business objectives and customer expectations. This includes managing workloads in the most efficient manner, supporting other departments with customer queries relating to scheduling, and prioritising work to ensure service commitments are met. The role requires a clear understanding of customer expectations to ensure service levels are consistently achieved, while utilising multiple systems to coordinate activities and meet the needs of all stakeholders, contributing to the delivery of a seamless and customer-focused service. Responsibilities Coordinate and schedule project work and large group activity from initial request through to planned delivery, ensuring appointments, survey requirements, installation activity and customer commitments are organised in the most efficient way for both customers and the business. Work closely with Commercial and operational colleagues to understand upcoming demands, plan future workload, secure suitable appointment slots and support effective use of available resources ..... full job details .....
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