Project Coordinator

We are recruiting for our client based near to Heathrow, a Project Coordinator or someone with Multi Modal knowledge within a Freight Forwarding environmentThis is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experienceOutline of the role:Maintain Customer Service Import and Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction.Duties Include:Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargoOrder acceptanceOperations consulting, planning and schedulingService decisionAd hoc quotation to customersUrgent deliveries controlling, reportingFollow-up on cargo customs clearance and timely deliveryFile openingPick-up arrangementBookingBooking of direct/back to back shipments with carrierCustomer InquiriesOperational Job CostingArrival notification to customerCoordination of transit shipments activitiesReceiving of customer''s instructionsCooperation with customs subcontractor and control on its activitiesProvide Track and Trace infoIrregularity management/handling within his/her responsibilityAssure Temporary import / export files controlling / letters submitting.Maintain area standard operational processesEnsure customer retention and customer satisfactionProvide forwarding / logistic support to salesProvide performance on operational excellence and initiate corrective measuresAssure operational ..... full job details .....