Project Administrator

Project Administrator - (Fire Protection)

West Midlands

-30k/annum

Full-time, Permanent

About the Role

We are seeking an experienced and highly organised Project Administrator to join our growing Fire Protection team. This is a fast-paced role supporting the delivery of fire safety and compartmentation projects across housing association and social housing contracts.

The successful candidate will have previous experience in a similar role, coordinating engineers'' schedules, liaising with tenants, and providing administrative support to ensure projects are delivered efficiently and to a high standard.

Key Responsibilities

• Scheduling appointments and coordinating workloads for field-based engineers.
• Liaising with housing association representatives, residents, and tenants to arrange access and appointments.
• Managing and updating project information within company software systems.
• Maintaining accurate records, spreadsheets, and project documentation.
• Monitoring project progress and assisting with contract administration.
• Handling incoming enquiries and providing excellent customer service.
• Producing reports and correspondence using Microsoft Office applications.
• Supporting project managers to ensure works are completed within agreed timescales.
• Ensuring compliance with company procedures and client requirements.

Essential Requirements

• Proven experience in a Project Administrator, Scheduler, Planner, or similar administrative role.
• Previous experience scheduling appointments for engineers or field-based operatives.
• Experience liaising directly with housing tenants and residents.
• Strong understanding of housing association and social housing contracts.
• Knowledge and understanding of fire compartmentation and fire protection works.
• Excellent organisational skills with the ability to manage multiple priorities.
• Proactive approach with the ability to work efficiently under pressure.
• Strong communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Confidence using Microsoft Office packages, particularly Excel and Word.
• Experience using in-house databases and software management systems.

Desirable

• Experience working within the fire protection, passive fire protection, construction, or compliance sectors.
• Knowledge of fire door and compartmentation programmes.
• Experience working within planned maintenance or compliance contracts.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work within a growing and reputable fire protection business.
• Ongoing training and professional development.
• Supportive and collaborative working environment.
• Career progression opportunities.

If you are an organised, proactive administrator with experience coordinating engineers and working within social housing and fire protection environments, we would like to hear from you.

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality