Progression Administrator

Join MTVH and Help Customers Move Into Their New HomesAt MTVH, we''re passionate about delivering outstanding customer experiences and helping people achieve home ownership through Shared Ownership and Private Sale opportunities. We are looking for a highly organised and customer-focused Progression Administrator to support our Progression Team in delivering successful sales completions while ensuring compliance, accuracy, and an exceptional customer journey.This is an excellent opportunity for an experienced administrator with strong attention to detail, excellent organisational skills, and an interest in the property sector to develop their career within a leading housing association.What You''ll Be DoingAs a Progression Administrator, you will play a key role in supporting customers from the point their offer is accepted through to legal completion, ensuring every stage of the sales process is managed efficiently and professionally.Your responsibilities will include: Supporting customers throughout the sales progression process, providing a seamless and customer-focused experience from offer acceptance to legal completion. Liaising with internal stakeholders, solicitors, financial advisers, and customers to ensure transactions progress within agreed timescales. Maintaining accurate records across business systems, including Salesforce CRM and other regulatory platforms. Preparing, recording, and tracking legal documentation associated with property sales and completions. ..... full job details .....