Programme Support Adviser

Are you looking for a rewarding role that makes a difference and helps others?Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?Internal applications for this role close on 29/05/2026Please note that this role is a Part Time and Fixed Term Position.What is the role about?The Programme Support Officer is the first port of call for all participants that are referred to the Restart scheme with Reed in Partnership. The primary purpose of the role is to make the first contact with referred participants and gather the relevant information to ensure we can assist jobseekers as quickly and effectively as possible, to move them closer to being back in gainful employment. Our participants are the focus of aprogrammelike this, as such providing them with the best possible service is at the core of the Participant Engagement Officer role.Just some of your day-to-day responsibilities will includeMaking contact with jobseekers, to explain the scheme and obtain information from them to help us to help themBooking jobseekers in with Employment Advisers for one-to-one meetingsEngaging with Job Centre work coaches and assisting in the referral processResponding to expressions of interestChecking in with participants once they have commenced work through the scheme to offer advice and supportProvide an excellent and engaging experience for all participantsWhat''s in it for you?A generous base salary (pro-rata for part ..... full job details .....