Programme Assistant

Programme Coordinator
Cambridge | Hybrid Working
-26,871 per annum
Full Time | 40 Hours per Week

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Are you a highly organised coordinator who enjoys working behind the scenes to deliver exceptional customer experiences?

We''re looking for a Programme Coordinator to join a successful and growing team responsible for delivering world-class leadership and development programmes. This is a varied role where you''ll support the planning, organisation and delivery of face-to-face, online and blended learning programmes, ensuring everything runs smoothly for participants and programme teams alike.

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The Role

Working as part of a collaborative operations team, you''ll provide essential support before, during and after programme delivery. No two days are the same, and you''ll play a key role in ensuring programmes are delivered to the highest possible standard.

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Key Responsibilities

• Preparing programme materials, merchandise and delegate packs
• Coordinating name badges, certificates and programme documentation
• Supporting Programme Managers with programme logistics and last-minute requests
• Assisting with venue set-up and programme delivery activities
• Creating participant feedback reports and programme documentation
• Managing stock levels and liaising with suppliers
• Supporting the shipment of programme materials both within the UK and internationally
• Maintaining office supplies and ensuring a professional working environment
• Managing and responding to internal support tickets
• Providing outstanding service to programme participants and internal stakeholders

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About You

To be successful in this role, you''ll ideally have experience within administration, coordination, events, training, operations or customer service and enjoy working in a fast-paced environment.

You will also have:

• Excellent organisational and time management skills
• Strong attention to detail and commitment to quality
• Outstanding communication skills, both written and verbal
• The ability to manage multiple priorities and deadlines
• A proactive and flexible approach to work
• Strong Microsoft Office and digital platform skills, including Teams and Zoom
• A customer-focused mindset and passion for delivering excellent service
• The ability to work independently whilst contributing positively to a team

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What''s in it for You?

• Hybrid working environment
• Opportunity to join a highly respected organisation
• Varied and interesting role with plenty of responsibility
• Supportive and collaborative team culture
• Ongoing training and development opportunities
• Competitive salary and benefits package

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If you''re an organised and proactive coordinator looking for a varied role where you can make a real impact, we''d love to hear from you.

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