Programme & Onboarding Coordinator

At Aptitude Recruitment, we specialise in connecting talented individuals with forward-thinking organisations across growing sectors. We pride ourselves on delivering high-quality recruitment solutions while supporting both clients and candidates in achieving long-term success. We are currently seeking a highly organised and detail-oriented Programme Administrator to support a rapidly expanding training environment focused on delivering outstanding learner experiences.

Role Overview

The Programme Administrator plays a critical role in ensuring a high-quality, compliant, and efficient learner onboarding experience.

This position is responsible for coordinating all aspects of learner enrolment and onboarding, ensuring that:

• Learners are enrolled accurately and compliantly
• Employer and learner documentation is complete
• Systems (including Bud and ILR processes) are updated correctly

This role is central to maintaining audit readiness, delivering a learner-focused experience, and supporting operational efficiency during a period of growth.

Key Responsibilities

1. Learner Onboarding (Core Focus)

• Coordinate end-to-end onboarding of all new apprentices
• Act as the central point of contact for onboarding queries (learners, employers, and internal teams)
• Deliver a smooth and professional onboarding experience aligned to organisational standards-

2. Enrolment & Compliance Checks

• Complete all enrolment compliance checks in line with DfE funding rules
• Ensure all required documentation is accurate, complete, and signed

3. Systems & Data Management

• Accurately input and maintain learner data across systems (e.g. Bud and ILR-related systems)
• Track onboarding progress and flag risks or delays

4. Programme Registration & Certification

• Manage learner registrations with awarding organisations (where applicable)
• Coordinate certification processes on programme completion
• Ensure timely and accurate submission of required information

5. Coordination Across Teams

• Liaise with:
  • Sales/Business Development teams to receive confirmed learner information
  • Programme Managers and Skills Coaches to confirm readiness for onboarding
  • Compliance teams to ensure funding requirements are met
• Support the handover from onboarding into active programme delivery

Person Specification

Essential

• Strong administrative and organisational skills
• High attention to detail and accuracy
• Experience managing data and documentation
• Ability to manage multiple priorities and deadlines
• Strong communication skills (written and verbal)
• Confident using systems and databases

Desirable

• Experience in apprenticeships or funded training
• Understanding of DfE funding rules and compliance requirements
• Experience with learner management systems (e.g. Bud)
• Experience supporting audits or compliance processes

Why This Role Matters

This is an exciting opportunity to join an organisation during a period of significant growth across emerging and high-demand sectors. The Programme Administrator role is critical in ensuring that as operations scale, the organisation maintains:

View Full Details