Programme Administrator

PROGRAMME ADMINISTRATOR
A temporary opportunity as a Programme Administrator supporting a world-leading university for a 9-month period! This is incredibly well-suited to someone with a passion for education, who has strong communication skills and who enjoys being the logistical expert of their work.
  
PROGRAMME ADMINISTRATOR ROLE:

• Providing administrative support to help ensure that the assessment process runs effectively, working closely with the Assessment Manager and Assessment Officer
• Supporting the Assessment Manager and Assessment Officer in ensuring Examiners are appropriately nominated and appointed through agreed procedures, and that they are fully supported in undertaking their responsibilities through managing communications and compiling information
• Managing the shared inbox and responding to enquiries accurately within 2 working days
• Responding to oral and written enquiries, interpreting regulations and guidance as required
• Liaising with colleagues from a variety of teams to support the Examinations process throughout the annual cycle, including paper setting, marking distribution and mark entry
• Supporting the continued roll-out of the October exam session through information gathering and administrative support for the project
• Assisting with the resolution of any potential problems arising during the assessment session
• Supporting the coordination of paper setting and scrutiny processes
• Assisting with the formatting of examination papers and commentaries
• Supporting the coordination of the marking process and the Examiners’ Commentary setting
• Working with colleagues to provide academic references for students
• Coordinating the printing and distribution of prizes
• Liaising with colleagues to obtain information, request printed materials, request accounts, arrange bulk emails and keep them informed of developments
• Liaising with faculty and members of the school’s directorate, contributing to the programme to arrange meetings or book relevant travel and accommodation
• Developing and maintaining strong working relationships with key internal and external stakeholders

• Minimum of 2 years of office-based experience (Higher Education experience is preferred)
• Experience in diary management and supporting an executive
• Strong Microsoft Office proficiency
• Excellent communication, both written and verbal
• Professional demeanour and ability to speak to differing levels of executives