Professional Services Engineer

Professional Services Engineer
Location: Central London (3 days per week onsite at a client site, 2 days remote)
Full Time | Permanent

Atrium Associates are proud to be supporting our client in the recruitment of an experienced Professional Services Engineer.

Are you passionate about delivering IT projects and implementing cutting-edge technology solutions? Do you thrive on solving complex technical challenges while working closely with customers and project teams?

We are looking for a Professional Services Engineer to join a high-performing Professional Services team. You will play a key role in delivering infrastructure, cloud, and migration projects for customers, ensuring exceptional outcomes and a seamless experience from start to finish.

This role will involve working onsite three days per week at a customer location in Central London, alongside hybrid working arrangements.

What You''ll Be Doing

As a Professional Services Engineer, you''ll lead and support the successful delivery of technical projects, including:

• Delivering IT system migrations and infrastructure refresh projects for SME organisations.
• Deploying and configuring servers, networks, firewalls, and core IT infrastructure.
• Delivering Microsoft 365 projects, including Microsoft Entra ID, Intune, Conditional Access, and cloud migrations.
• Working closely with Project Managers to ensure projects are delivered on time and within budget.
• Collaborating with Solutions Consultants and Technical Architects to design and implement customer solutions.
• Providing detailed project handovers to Service Desk teams.
• Creating and maintaining technical documentation, knowledge base articles, and standard operating procedures.
• Maintaining accurate project records and documentation.

What We''re Looking For

We are seeking an experienced technical professional with a proven background in IT project delivery and customer-facing environments.

Essential Technical Experience

• Hands-on experience delivering IT infrastructure and migration projects.
• Microsoft Azure IaaS administration, provisioning, networking, and storage.
• Microsoft Entra ID (Azure AD) and Active Directory Domain Services.
• Microsoft Intune deployment and management (MDM/MAM).
• VMware and Microsoft Hyper-V virtualisation technologies.
• Microsoft Windows Server administration, including ADDS, DNS, DHCP, Group Policy, NPS, and DFS.
• Exchange Online and on-premises Exchange migrations.
• SharePoint Online deployment and migration projects.
• Strong networking knowledge, including firewalls, switching, LAN and multi-VLAN environments.
• Experience with business continuity and disaster recovery solutions such as Datto, Veeam, StorageCraft, or Altaro.
• End-user device deployments, including Windows, Apple, and Android devices.
• Experience supporting both cloud and on-premises infrastructure environments.
• Excellent communication and customer service skills.
• Full UK driving licence.

What''s On Offer

• Health & Wellbeing
• 24/7 Virtual GP for you and your family
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Group Life Assurance
• Income Protection
• Time Off & Family Support
• Celebration Day
• Annual Leave Purchase Scheme
• Two Paid Volunteering Days
• Enhanced Family Leave
• Financial & Lifestyle Benefits
• Pension Scheme
• Cycle to Work Scheme
• Technology Vouchers
• Employee discount platform
• Additional Benefits
• Hybrid working
• Ongoing learning and development opportunities
• Social events, competitions and incentives
• Reward and recognition programmes

Diversity & Inclusion

Our client is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. Applications are welcomed from individuals of all backgrounds, and reasonable adjustments can be provided throughout the recruitment process.

Interested?

If you''re an experienced technical professional looking to deliver impactful projects and work with the latest technologies within a supportive and ambitious environment, we''d love to hear from you.

To find out more or apply, please contact; Selina Gibbs Atrium Associates.