Productivity Manager

The Productivity Manager is responsible for driving sustainable labour efficiency across all the operations of this hospitality / retail business. The role bridges central labour models and operational delivery, ensuring productivity improvements are sustained over time.-

KPIs

• Productivity and efficiency-
• Payroll budgets-
• Right People, Right Place and Right Time-

Key Knowledge/Experience & Qualification Requirements

• Strong understanding of operational productivity principles, workforce planning and labour optimisation-
• Knowledge of performance metrics, KPIs and data driven decision making-
• Understanding of budgeting, cost control and financial performance management-
• Experience of analysing labour models, scheduling efficiency and demand forecasting-
• Knowledge of change management principles and continuous improvement-
• Advanced Excel data analysis capability-
• Effective communication at all levels-
• Ability to manage multiple priorities and adapt quickly to changing requirements
• Proven experience in productivity operations-(retail desirable)
• Experience in influencing senior stakeholders

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