https://jobs.co.uk/job/production-support-engineer-pontoon--0a89597b-914f-41ee-b31a-62e9a4aa5a97 RSS feed for Production Support Engineer at Pontoon. en-gb Wed, 30 Sep 2026 13:56:30 GMT https://jobs.co.uk/job/production-support-engineer-pontoon--0a89597b-914f-41ee-b31a-62e9a4aa5a97 https://jobs.co.uk/job/production-support-engineer-pontoon--0a89597b-914f-41ee-b31a-62e9a4aa5a97 Wed, 30 Sep 2026 11:54:27 GMT Location: Chester | Salary: 10000-500000 Annual | Type: Contract | Job title: Production Support EngineerLocation: Chester - 5 days onsite for the first monthContract: 12 MonthsWorking Pattern: 5 days out of 7 - Occasional weekend rotationHours: Part of a 24/7 global support model - Not an on-call roleRate: Highly competitive We are looking for an experienced Production Support Engineer to join a critical banking and payments environment, supporting business-critical applications and ensuring the stability and availability of production services. The role is suited to someone with strong Unix/AIX, SQL and production support experience who is confident managing complex incidents, coordinating technical teams and working in a high-pressure environment. Essential Skills and ExperienceStrong Production Support experience within a business-critical environment.Strong Unix/AIX experience, including command-line troubleshooting and Unix system administration.Strong SQL / SQL Plus experience, including writing and executing queries to investigate production issues.Proven experience in Incident Management and Problem Management.Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis.Experience leading... Contract