Production Monitoring Team Lead

Job Title: Production Monitoring Team LeadLocation: WarwickStart Date: JuneJob Type: ContractWe''re looking for a proactive and technically skilled Team Leader to oversee the monitoring of a live Oracle HCM-based production system. This critical role ensures service stability through Real Time monitoring, incident management, and performance analysis.Key Responsibilities:Monitor Oracle HCM systems using tools like BSMIdentify and escalate issues impacting SLAsAnalyse performance metrics and generate reportsCollaborate with IT and support teamsDrive process improvements and mentor team membersWhat You''ll Need:Strong knowledge of Oracle HCM, OLTP, batch processing, and ITILExperience with BSM or similar monitoring toolsExcellent problem-solving and communication skillsPrior experience in production monitoring environmentsSuccess Metrics:Consistent SLA complianceTimely and actionable reportingLeadership in maintaining ESR system stabilitIf you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.DisclaimerNotwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement. ..... full job details .....