Production Manager

Description To support the Entertainment HOD in the overall success and consistent development of the entertainment experience, professional performers, operation and delivery, ensuring shows, live events and resort activations are delivered safely, on time, to brand standard and within budget. The Production manager will focus on developing individual and collective skills and improving performance standards across productions and performance interactions. Achieved by maintaining high standards of delivery and team member effectiveness whilst adhering to all company best practices and legal requirements. To plan, deliver and manage all production elements across the resort''s entertainment and event programme, alongside the Redcoat Manager and the Technical Manager. The role leads the production and wardrobe teams while working cross-functionally to create high-quality guest experiences. KPIs Improved Guest Experience Improved ENPS. Improved NPS. Reduction in LTO. Consistent delivery as directed / planned. Safe and secure compliance General Duties and Key Accountabilities Team Leadership Lead, develop and manage the production teams, being accountable for all ''on stage'' and ''off stage'' product that involves direct reports. Support recruitment, rehearsal planning, onboarding and training of production team and Wardrobe. Consistently evaluate the quality of entertainment product and its delivery in all areas, whilst focussing on the Performance teams and ..... full job details .....