Production Assistant

Dive Into a Career That Makes a Splash - Join United Utilities. Are you highly organised, detail-oriented, and confident working with maps, plans, and customer enquiries? Do you enjoy delivering excellent service while managing a varied workload in a fast-paced environment? United Utilities delivers essential water and wastewater services across the North West and is looking for dedicated and proactive individuals to join our Property Searches team as a Production Assistant. About the role: As a Production Assistant, you''ll play a key role in supporting customers involved in residential and commercial property transactions. You''ll provide drainage and water search reports, supply underground asset plans, and act as a key point of contact for customers seeking information about United Utilities'' assets and services. You''ll work with a range of specialist systems and information sources to ensure accurate and timely responses, helping solicitors, conveyancers, property professionals, and customers access the information they need. What you will be doing Act as the first point of contact for customers purchasing drainage and water searches or requesting access to underground asset records via telephone, email, and web applications Produce and issue residential and commercial drainage and water search reports Provide plans showing United Utilities'' underground assets and infrastructure Interpret maps, plans, and technical information accurately to support customer requests ..... full job details .....