Product Team Leader

Department:

Store ManagementLocation:

ThanetCompensation:

£26,445 FTEDescriptionWe''re looking for an energetic and inspiring

Product Team Leader

to join our team. As a Product Team Leader, you will lead, motivate, and empower your store team to deliver an exceptional customer journey and create a great place to work. You will be an expert in product handling and will continually seek to improve the customer experience through excellent visual presentation and high-quality customer service. You will support the Product and Commercial Manager in developing the team, maintaining operational standards, and achieving outstanding sales and KPIs.For more details, see the attached job description at the bottom of this advert.About The RoleWhat You’ll Be DoingDeliver excellent product placement and impressive wearable outfits.Maintain high visual standards, prioritizing the customer journey in all decisions.Manage store operations confidently, including service, team, and daily operations.Assist the Commercial / Product Manager in empowering the team to enhance customer experience.Understand and utilize commercial tools to drive sales and performance.Take responsibility for store KPIs such as sales, stock loss, payroll, conversion, customer feedback, and RFID.Support compliance with health and safety standards.Help develop a motivated, engaged, and valued store team.You''ll Be Perfect IfYou have retail experience, preferably in a supervisory role.You are passionate about fashion and trend-aware.You possess strong communication and interpersonal skills.You can motivate and inspire your team.You are proactive, adaptable, and thrive in a fast-paced environment.Most importantly, love our products and aim to create the best customer journey.Things To ConsiderFast-Paced Environment:

Be adaptable to shifting priorities based on sales, trends, and seasonal demands.Reporting:

Analyze customer feedback and sales data to improve store performance.Managing People:

Strong emotional intelligence is essential for managing a diverse team.Hands-On Role:

Be prepared to handle product movement, floor resets, and physical tasks.Weekend Work:

Availability to work weekends, public holidays, and during busy periods.Deadlines:

Good time management skills are necessary to meet responsibilities and deadlines.This Is For YouWe’re a well-loved brand with a bright future. Our diverse team of talented individuals takes pride in their work. Progression opportunities are available in various directions. This is what a career at River Island looks like, and yours can start here.What we offer:Generous 50% staff discount and uniform allowance.Support for everyday expenses through discounts, benefits, financial advice, and wellbeing solutions.Kindness Cupboards in stores for basic food and hygiene products, plus support from the Retail Trust.Support for various family setups, including enhanced maternity, paternity, adoption, and fertility treatments.Give as you earn scheme, a ‘Giver Island’ day, and matched funding.Opportunities for progression within Retail and Head Office, with training and qualifications.Bonuses and private pension plans.Paid holiday allowance (28 days in the UK, 30 days in ROI), with options to buy extra holiday.Keeping You SafeWe are committed to safeguarding all employees and promoting British Values, including democracy, the rule of law, individual liberty, and mutual respect. We value diversity and are an equal opportunity employer. Flexible working requests will be considered unless operational needs prevent ..... full job details .....