https://jobs.co.uk/job/product-support-technician-orion-electrotech--6828f362-5f42-42a6-800c-80b1afa9896c RSS feed for Product Support Technician at Orion Electrotech. en-gb Thu, 30 Apr 2026 06:17:28 GMT https://jobs.co.uk/job/product-support-technician-orion-electrotech--6828f362-5f42-42a6-800c-80b1afa9896c https://jobs.co.uk/job/product-support-technician-orion-electrotech--6828f362-5f42-42a6-800c-80b1afa9896c Mon, 27 Apr 2026 11:55:16 GMT Location: Nottingham | Salary: 23500.00-23500.00 Annual | Type: Permanent | 1st Line SupportNottinghamPassionate about delivering exceptional technical support and ensuring a seamless user experience? We re working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users.In this role, you ll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges. What you ll be doing:Deliver 1st and 2nd line technical support across AV/IT systems.Build, configure, and test media hardware.Manage and schedule content using CMS platforms.Maintain asset registers for digital hardware.Monitor and respond to help desk tickets promptly.Communicate effectively with clients, suppliers, and internal teams.Support on-site engineers and assist other business areas when needed.What we re looking for:Technology-related technical qualification.Strong IT skills and proficiency in MS Office Suite.Excellent problem-solving and organisational skills.Ability to work independently and as part of a team.Customer-focused mindset with great communication skills.This is a fantastic opportunity for someone who thrives in a f... Permanent