https://jobs.co.uk/job/product-support-specialist-redrock-resourcing--8291bba2-dbc3-44f5-a09c-418b385eead0 RSS feed for Product Support Specialist at RedRock Resourcing. en-gb Wed, 17 Jun 2026 18:53:04 GMT https://jobs.co.uk/job/product-support-specialist-redrock-resourcing--8291bba2-dbc3-44f5-a09c-418b385eead0 https://jobs.co.uk/job/product-support-specialist-redrock-resourcing--8291bba2-dbc3-44f5-a09c-418b385eead0 Tue, 16 Jun 2026 23:00:00 GMT Location: Bath | Salary: £30000 - £37500/annum Excellent Benefits Package | Type: Permanent | Product-Support-Specialist Location : -Bath Salary:-Up-to-37,500 About-the-Role A-growing-technology-company-within-the-healthcare-sector-is-looking-for-a-Product-Support-Specialist-to-join-its-expanding-technical-team. This-is-a-hands-on,-customer-facing-position-supporting-the-installation,-configuration,-validation,-and-day-to-day-use-of-specialist-software-platforms-used-by-pharmaceutical,-PET-radiopharmacy,-and-research-organisations-operating-in-highly-regulated-environments. Working-closely-with-customers-and-internal-teams,-you''ll-play-a-key-role-in-ensuring successful-software-deployments,-troubleshooting-technical-issues,-and-delivering-an-exceptional-customer-experience. What-You''ll-Be-Doing Providing-remote-technical-support-and-troubleshooting-for-software-and-instrument-integration-issues Install,-configure,-and-maintain-software-solutions-and-supporting-infrastructure Support-integrations-with-analytical-and-laboratory-instrumentation Troubleshoot-communication-issues-involving-RS232,-USB,-Ethernet,-COM-ports,-and-drivers Deliver-customer-training-and-assist-with-software-implementations Support-database-configuration,-upgrades,-and-sys... Permanent