https://jobs.co.uk/job/product-support-lead-precept-recruit--818a9ebb-3940-4162-9c30-c7e8320a2d34 RSS feed for Product Support Lead at Precept Recruit. en-gb Thu, 18 Jun 2026 19:25:26 GMT https://jobs.co.uk/job/product-support-lead-precept-recruit--818a9ebb-3940-4162-9c30-c7e8320a2d34 https://jobs.co.uk/job/product-support-lead-precept-recruit--818a9ebb-3940-4162-9c30-c7e8320a2d34 Wed, 17 Jun 2026 23:00:00 GMT Location: Derby | Salary: £55000 - £65000/annum | Type: Permanent | Product Support Lead | Derby - Hybrid | Permanent | £65,000 + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based in the heart of Derbyshire, our client develops cutting-edge solutions that protect mission-critical IP data for customers with the most demanding security requirements. This is a rare opportunity to join a highly talented and collaborative engineering environment and make a genuine impact. As the business continues to grow, you'll have the chance to take ownership of the support function, influence its direction, and build a best-in-class team from the ground up. About the role  As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead, managing customer enquiries, resolving complex issues, and providing an outstanding customer experience. Over time, you'll have the opportunity to... Permanent