https://jobs.co.uk/job/product-support-engineer-evp-recruitment-ltd--1f8ce1ad-90f0-446c-81bc-5c3e2a0cf6dc RSS feed for Product Support Engineer at EVP Recruitment Ltd. en-gb Thu, 02 Jul 2026 22:18:30 GMT https://jobs.co.uk/job/product-support-engineer-evp-recruitment-ltd--1f8ce1ad-90f0-446c-81bc-5c3e2a0cf6dc https://jobs.co.uk/job/product-support-engineer-evp-recruitment-ltd--1f8ce1ad-90f0-446c-81bc-5c3e2a0cf6dc Wed, 01 Jul 2026 23:00:00 GMT Location: Thetford | Salary: £40000 - £50000/annum | Type: Permanent | We are looking for a Product-Support Engineer to join our engineering team, providing technical support for mechanical products used within commercial building services projects. This is a varied role combining technical problem solving, product support and engineering investigation. You''ll work closely with internal departments and customers to diagnose issues, identify root causes and provide practical solutions throughout the product life cycle. The position would suit an engineer with a background in mechanical engineering, manufacturing or building services-who enjoys fault finding, working with technical documentation and seeing problems through to resolution. Key Responsibilities Provide technical support for product-related enquiries from customers and internal teams. Investigate reported product issues and identify appropriate technical solutions. Review service reports and technical information to assess product performance and determine likely causes of faults. Support investigations into returned products, working alongside Quality, Operations and Engineering teams. Carry out root cause analysis and contribute to continuous product improvement. Maintain... Permanent