Product Specialist (UKandI) - remote - £55k

Role: Product Specialist Type: Permanent Salary: up to £55,000 per annum DOE + benefits Location: Fully remote (UK or Ireland)We''re working with a rapidly growing HealthTech organisation that''s looking to hire a Product Specialist to join their collaborative team. This is a brand-new role created as the business continues to scale, giving you the opportunity to shape the position and make a real impact.This isn''t your typical product role. You''ll become the go-to expert for the company''s software, working across Product, Projects and Customer Success to support implementations, configure solutions, deliver training and help shape future product development.If you enjoy variety, working closely with customers and influencing how products evolve, this could be the perfect next step.Responsibilities:You''ll work closely with the Product and Project teams while becoming the product expert customers rely on. Responsibilities include: Configuring the software during customer implementationsBecoming the subject matter expert for the product suiteDelivering customer training and onboardingProducing user guides, test scripts and implementation documentationUnderstanding customer workflows and gathering requirementsFeeding customer feedback into the Product team to influence future developmentActing as the first point of contact for product queries, resolving configuration issues where possible and coordinating technical escalationsWorking collaboratively across Product, Projects ..... full job details .....