Product QA Manager

Product Quality Assurance ManagerThe RoleWe are recruiting a Product Quality Assurance Manager responsible for overseeing product quality, food safety, legality, and integrity across a soft fruit operation, ensuring compliance with customer, retailer, and legislative standards.This role requires a hands-on quality professional with strong communication skills and the ability to work closely with production, harvest, commercial, and technical teams to manage quality performance and resolve issues efficiently.You will play a key role in maintaining high product standards from field to customer in a fast-paced fresh produce environment.Key ResponsibilitiesQuality Assurance and ComplianceEnsure all products meet required food safety, legal, integrity, and customer standards Deliver Quality Service Level (QSL) targets for the business and customers Investigate complaints, rejections, and non-conformances, ensuring timely resolution Maintain and improve QA systems in line with BRCGS v9 and retailer requirements Analyse and trend quality data to drive continuous improvementTeam Leadership and DevelopmentManage and develop QA and Label Room teams Ensure customer specifications and quality standards are consistently met Promote a right first time culture across production teams Manage the QA budget and support effective resource planningCross-Functional and Customer SupportWork closely with commercial, production, and operational teams to resolve quality issues Support customer ..... full job details .....