Product Owner (CRM)

Shape the future of digital products in a global business.Enjoy hybrid flexibility, great benefits, and real career growth.About Our Client

Our client is a global brand with a strong presence in Europe and beyond, known for combining innovation with a genuine commitment to people and the planet. With over a century of history, they retain a collaborative, close-knit feel while offering the scale and stability of an international business. Their "people-first" approach is central to their culture, and they are passionate about creating inclusive workplaces where talent thrives.Job Description

As Digital Product Owner, you''ll be responsible for the continuous improvement and delivery of digital products that underpin the SME division, including Salesforce Marketing Cloud and CRM platforms. You''ll develop and communicate a clear product vision, ensuring delivery teams, stakeholders, and users are aligned and engaged.Responsibilities

Creating and sharing the product roadmap and vision with stakeholders and delivery teamsDriving continuous improvement through feedback, metrics, and market insightLeading multidisciplinary Agile teams, ensuring delivery aligns with business objectivesTranslating user insight into functional improvements and measurable business valueSetting and monitoring KPIs and ROI to evaluate product performance and successPartnering with Business Analysts and PMO to manage risk and ensure effective deliveryThe Successful Applicant

We\''re looking for a Product Owner who can balance strategic thinking with hands-on delivery. You\''ll bring a blend of technical knowledge, business acumen, and strong communication skills, thriving in a global environment.Essential experience

Strong understanding of B2B sales processesHands-on expertise with CRM systems (preferably SAP / C4C, Salesforce and Marketing Cloud)Experience of web applications and content management systems (ideally Sitecore)Proven track record delivering high-quality digital solutions in structured, Agile environmentsAbility to create, maintain, and prioritise product backlogsSkilled at engaging stakeholders and translating business needs into actionable requirementsStrong communicator, able to inspire and motivate cross-discipline teamsWhat\u2019s on Offer

A competitive salary25 days holiday plus bank holidays, with the option to buy moreIndustry-leading pension scheme with up to 10% company contributionsEnhanced maternity, paternity and family leave policiesHybrid and flexible working arrangementsLife assurance, health cash plan, and employee assistance programmeAdditional perks such as free parking, environmental days, social events, and cultural discountsThis is a fantastic opportunity to make a real impact within a business that values innovation, inclusivity, and long-term ..... full job details .....