Product Owner (COTS)

We have an exciting opportunity for two Product Owners to join our fantastic Customer, Technology and Change team, to be responsible for maximising the value delivered across COTS and SaaS products. These newly created roles will be working closely with business system owners, technical teams, and stakeholders across our organisation to define the product vision, lead backlog management, and ensure that the product families evolve in line with organisational strategy, user needs, compliance standards and operational requirements. This role acts as the voice of the business within product squads, ensuring enhancements and configurations to COTS/SaaS platforms are user centred, scalable, secure, and aligned with RBLs wider mission. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to the Product Management Team Leader, key responsibilities will include: Define, refine and continuously communicate the vision and roadmap for assigned COTS/SaaS product families, ensuring alignment to organisational strategies Translate strategy and business needs into clear product direction that improves efficiency, adoption, user experience and organisational outcomes Own and manage the product backlog, ensuring items are clear, prioritised and deliverable Build strong relationships across functional areas (e.g., Fundraising, Welfare, Membership, Operations, Digital, Data, ..... full job details .....