https://jobs.co.uk/job/product-manager-uc-and-contact-centre-ecs-resource-group-ltd--d552adb3-20a7-487a-ab01-3de60f35befb RSS feed for Product Manager - UC and Contact Centre at ECS Resource Group Ltd. en-gb Sat, 23 May 2026 16:57:57 GMT https://jobs.co.uk/job/product-manager-uc-and-contact-centre-ecs-resource-group-ltd--d552adb3-20a7-487a-ab01-3de60f35befb https://jobs.co.uk/job/product-manager-uc-and-contact-centre-ecs-resource-group-ltd--d552adb3-20a7-487a-ab01-3de60f35befb Sat, 23 May 2026 11:52:35 GMT Location: London | Salary: 60000.00-60000.00 Annual | Type: Permanent | Product Manager - UC and Contact CentreLocation: RemoteSalary: 60k Role Profile We are seeking an experienced and commercially driven Unified Communications and Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services. Key ResponsibilitiesOwn and develop the product roadmap across UCaaS, CCaaS, SIP, and voice solutions Drive product innovation and lifecycle management from concept through to launch and optimisation Monitor market trends, customer requirements, and competitor activity to maintain a competitive portfolio Support pricing, licensing, and go-to-market strategy alongside Commercial and Sales teams Build strong relationships with vendors and technology partners Translate technical capabilities into compelling customer propositions Work closely with Operations to ensure high service standards and successful delivery Skills and ExperienceProven Product Management experience within UCaaS, CCaaS, telecoms, or cloud communications Strong knowledge of Microsoft Teams Phone, Direct Routing, SIP, and contact centre platforms Understanding of legacy voice technologies including PBX, ISDN, and PSTN ... Permanent