Product Manager - SuccessFactors - HR - EC

SuccessFactors Product Manager

-72,000 - -77,000 + Amazing benefits package including Bonuses and Share incentives
Hybrid working - 3+ days a week in their London offices

About the Role

Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Our purpose is to be the best part of the journey, offering great brands, innovative concepts, and outstanding service to customers worldwide. Sustainability and responsible business practices are central to our long-term success.

We are seeking a SuccessFactors Product Manager to lead the development and optimisation of our People technology landscape, with a focus on SAP SuccessFactors.

You''ll be responsible for defining and delivering the roadmap for the People product domain, including configuration, optimisation, and ongoing support of SAP SuccessFactors.

You will ensure the product roadmap aligns with business priorities, support delivery in line with IT standards, and maintain a high-quality, reliable service. The role involves collaboration with external partners, business stakeholders, and IT teams to continuously improve the People technology experience.

Key Responsibilities

Product Strategy & Delivery

• Define and maintain the People product roadmap aligned to OKRs and business outcomes
• Prioritise initiatives based on performance data, user feedback, and business needs
• Translate roadmap into deliverable projects and enhancements
• Manage the delivery of SuccessFactors initiatives end-to-end

Leadership & Stakeholder Engagement

• Communicate product vision and strategy clearly across teams
• Build strong relationships with business and IT stakeholders
• Lead stakeholder engagement to ensure alignment and effective collaboration

Configuration & Optimisation

• Oversee system configuration and ongoing optimisation of SuccessFactors
• Ensure alignment with business processes, regulatory requirements, and security standards
• Identify opportunities for improvements through data-driven analysis

Vendor & Project Management

• Manage relationships with SAP and external configuration partners
• Support commercial and strategic vendor engagement
• Oversee a portfolio of product initiatives and projects

Team Leadership

• Lead and develop a team of configuration or functional specialists
• Support professional development and capability building
• Set performance objectives and ensure accountability

Essential

• 3+ years'' experience in product ownership/management within HR/People domain
• Experience delivering SAP SuccessFactors products or projects
• 3+ years'' experience managing teams or specialists
• Strong understanding of implementation lifecycles, change management, and support processes
• Excellent analytical, communication, and stakeholder management skills
• Relevant Product Owner/Manager certification

Desirable

• SAP SuccessFactors certifications
• Experience with integrations across enterprise systems
• Experience in complex global organisations
• Additional language skills
• Interest in hospitality, travel, retail, or related industries

Why Join Us?

This is an opportunity to shape and lead a critical product area within a global organisation, driving innovation in People technology and making a tangible impact on employee experience at scale.

If you''re interested in driving SuccessFactors product excellence we''d love to hear from you.