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Permanent

Product Manager, Customer and Accounts (m/f/d)

Awin
London
money-bag £10000 - £500000 Annual
Posted: 10 July 2026 (Today)
Closing date: 09 August 2026
Ref: 3136769057

Purpose of PositionAs Product Manager, you will help shape how Awin''s Billing and Payments and CRM capabilities evolve together to deliver seamless experiences for both internal and external users. This role sits at the intersection of product, commercial operations and technology, acting as bridge between teams, systems and ways of working. You will identify opportunities, uncover user and business pain points, and drive outcome-focused solution across billing, pricing and payment experiences. Through strong product thinking, collaboration and data-informed decision-making, you will create meaningful value for user while helping teams align around shared goals and priorities. Key TasksAct as the primary product partner between Billing and Payments, CRM, Engineering and business stakeholders, ensuring priorities are aligned and reflecting in the roadmapIdentify customer, user and business pain points across billing, pricing and payment journeys, translating insights into clear product opportunities and measurable outcomesDefine, prioritise and deliver product initiatives that create seamless experiences across interconnected platforms and teamsFoster strong collaboration between the Billing and Payments and CRM teams, building shared understanding, surfacing synergies and proactively managing dependenciesChampion product ways of working, bringing customer focus, outcome-driven decision making and structured prioritisations into a cross-functional environmentLead discovery ..... full job details .....

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