Product Manager (Contact Centre) - Engine by Starling

DescriptionAt Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling''s software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling''s success.We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.Hybrid WorkingWe have a Hybrid approach to working here at Engine - our preference is that you''re located within a commutable distance of one of our offices so that we''re able to interact and collaborate in person.About the roleThis role is pivotal within Engine''s Product function, in making sure we understand the client needs, sell the right thing, and build the right product. We''re looking for a specialist who is passionate about Customer Service to own and shape our built-in Contact Centre capabilities. We''re looking for versatile, ..... full job details .....