Product Manager

Product Manager - Payments Experience We re hiring exceptional Product Managers to help shape the future of our digital customer journey. One role will have a strong marketing and engagement focus, while the other will centre on payments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. We re hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with a Payments focus, tasked with enhancing our core payments and transactional experience, ensuring seamless money movement and contributing to the strength and trust of our financial product offering through deep expertise in payments systems and fintech user expectations. Key Responsibilities Develop and implement customer retention strategies to improve engagement and long-term retention. Enhance in-app features (such as budgeting tools or payments flows) to deliver clear, tangible value to users. Analyse customer behaviour, engagement metrics, and drop-off points to drive product improvements. Collaborate with marketing, UX/UI, and development teams to refine the customer journey. Gather and act on user feedback to improve features and the overall experience. Liaise with internal teams and ..... full job details .....